- What information we collect
- How we use that information
- How we may share that information
- Your choices regarding your personal information
Information We Collect:
We collect customer information in an effort to improve your purchasing experience with Valley Products and to communicate with you about our products, services, and promotions, and that we believe are necessary to administer our business. Valley Products recognizes that it must maintain and use customer information responsibly. We collect information such as your name, email address, mailing address, and phone and credit card numbers that you provide when you begin the checkout process by entering your email address, contact us, join our mailing list, register with us, or participate in a contest, promotion, or survey. We may also collect information about your browsing behavior and device information when you interact with our website. We may also collect information we receive about you from other sources, including third parties that help us update, expand and analyze our records and identify new customers.
Aggregate and Anonymous Data
How We Use Your Information
We use the collected information to process and fulfill your orders, communicate with you regarding your transactions, send you promotional materials, provide customer support, and improve our website’s functionality and user experience. We may also use your information to personalize your experience, analyze trends, conduct research, and gather demographic information for internal purposes. We may disclose your personal information to trusted third parties whom we engage to process your personal information for us. We may disclose personal information with other companies and organizations for fraud and credit risk purposes. We may disclose your personal information to third parties with regard to the analysis and support of your use of the Site. We may be required to share personal information in response to a regulation, court order or subpoena or discovery request. We may also share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of Valley Products, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity. We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event. We may share personal information in connection with financial products or services related to our business such as private label credit cards. We also may share personal information in connection with co-branded products or service offerings. For example, if we were to offer a Valley Products credit card, during the application process we may share your personal information with our banking partners that issue any such card.
Data Security Disclaimer
Valley Products takes reasonable security precautions to secure the personal information that you choose to provide us against loss, misuse, alteration or unauthorized access of such information. Unfortunately, no transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Valley Products to intercept or access transmissions or private communications unlawfully. While we strive to protect your personal information, we cannot ensure or warrant the security of any personal information you transmit to us. Any such transmission is done at your own risk.
Valley Products Co.
384 East Brooks Rd
Memphis, TN 39109-2931
You may choose to stop receiving marketing or promotional emails, direct mail, phone and mobile marketing communications, update and correct your personal information, cancel your account or request that we no longer use your personal information to provide you services. To accomplish any of the requests, please contact us at the contact information given above and ask for our Customer Service department.